Privacy Policy

Effective Date: October 13, 2025

At RBC Trading, your privacy is our priority. We are committed to safeguarding your personal information and ensuring transparency in how we collect, use, and protect it. This Privacy Policy explains how we handle your data when you visit www.rbctradings.com, contact us, or engage with our services.

By using our website or communicating with us, you acknowledge that you have read and understood this policy and consent to our data practices as outlined below.

1. Information We Collect

We collect information to facilitate business operations, improve user experience, and deliver efficient customer service.

a. Information You Provide Voluntarily
You may provide information when you:

Submit a quote request or contact form.
Communicate with us via email or phone.
Complete an order or business transaction.

This may include:

Name, company name, and contact details.
Billing, delivery, and payment information.
Any other details shared voluntarily during communication.

b. Information Collected Automatically
When you visit our website, we may automatically collect:

Your IP address, browser type, and operating system.
Pages visited, time spent, and referring URLs.
General location information (city or region).

This helps us analyze performance and enhance the browsing experience.

2. How We Use Your Information

We use collected data for legitimate business purposes, including to:

Respond to inquiries and fulfill quote or order requests.
Manage payments, logistics, and client communication.
Improve our website, services, and customer support.
Share important updates, offers, and operational notices.
Comply with applicable laws and regulations.

We never sell or rent personal data to third parties.

3. Information Protection

RBC Trading employs advanced security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

We use secure servers, limited access controls, and data encryption where appropriate.
While we strive to maintain the highest level of protection, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

4. Sharing of Information

We may share your information only under the following conditions:

Service Providers: With trusted partners who support our operations (e.g., logistics, website hosting, or payment processing).
Legal Compliance: When required by law, court order, or government regulation.
Business Transfers: In the event of a merger, acquisition, or asset transfer, provided equivalent data protection standards are maintained.

All third parties are contractually obligated to use your information only for authorized purposes and to maintain its confidentiality.

5. Cookies and Tracking Technologies

Our website uses cookies to improve usability, analyze visitor behavior, and personalize user experience.
You can adjust your browser settings to decline cookies, but this may affect certain website features.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by applicable law. Once no longer needed, we securely delete or anonymize the data.

7. Your Rights

Depending on your location, you may have the right to:

Access or request a copy of your data.
Request corrections or updates to your information.
Withdraw consent for processing (where applicable).
Request deletion of your personal data, subject to legal retention requirements.

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal information.

9. Updates to This Policy

We may revise this Privacy Policy periodically to reflect updates in our practices, services, or regulatory requirements. Any changes will be posted here with an updated effective date.
We encourage you to review this page regularly to stay informed.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

RBC Trading
📞 +60 11-6062 2923
📧 info@rbctradings.com | sales@rbctradings.com
🌐 www.rbctradings.com